first_imgA lot of people keep success journals. They write down all the things that they’ve accomplished, as well as the goals they’ve achieved. But this isn’t how success works. Between all of those successes are a lot of failures, or what might better be described as learning experiences, or feedback, or chances to make some adjustments.I gave a speech to my Toastmasters group about five years ago. It was a really good speech. It was a great story about a lesson I learned from my first sales manager, and it was full of humor, mostly self-deprecating. The audience loved the speech, and they were highly entertained.When my evaluator stood up to critique my speech, she said, “Anthony, that was a very good speech. I can’t wait to see it the next time after you have rehearsed it.” Those comments felt like a throat punch. But she was right, and she was calling me on a real weakness. Because I had no stage fright, and because I knew I could entertain the audience for seven minutes, I didn’t rehearse the speech.From that day forward, I have never spoken without having rehearsed the speech. In fact, that year I gave a keynote to just over 2,000 people. I rehearsed the one hour keynote 35 times. I recorded it on audio and listened to it to make adjustments. Then I recorded myself on video and made more adjustments. I gave a much better keynote than I would have had I not rehearsed.A small failure taught me what I needed to know to have greater success in the future.How about the time when I thought a stakeholder in a deal lacked the power to influence the decision? I lost that deal when that stakeholder worked their relationships to award the business to my competitor.Or what about the time when I left a big meeting believing that the verbal commitment I obtained meant I won the deal only to find out two weeks later that I lost to a competitor who asked for one last bite at the apple.And there was the relatively long period when I believed that hiring people and paying them well meant that they didn’t need to be managed or led. I was paying to not have to do that. I was wrong, I failed, and I was punished for my mistake.Your accomplishments give you a sense of pride. But poor “failure” never gets any credit for teaching you what you need to build those successes.Acknowledging and embracing your failures reminds you of what you have learned and how you finally achieved your successes. Essential Reading! Get my first book: The Only Sale Guide You’ll Ever Need “The USA Today bestseller by the star sales speaker and author of The Sales Blog that reveals how all salespeople can attain huge sales success through strategies backed by extensive research and experience.” Buy Now What failures have you enjoyed recently? (Yes, enjoyed)What have you learned from your recent failures?How are you applying what you have learned to build future successes?last_img read more

first_imgStriker Harry Kane sees himself as one of the leaders in the current England side, the 23-year-old has said ahead of his first senior appearance under Gareth Southgate in Saturday’s World Cup qualifier against Scotland.Premier League Golden Boot winner Kane has scored five goals in 17 appearances for the Lions and the Tottenham striker is already looking ahead to taking on more responsibility.”I see myself as one of the leaders now in the team and I’m looking forward to it,” Kane said at a sponsorship event.”I’m only 23 but I feel that there are a lot of younger players in the team compared to me and I have a good relationship with them.”Kane said the presence of Tottenham team mates helped them build stronger bonds.”I have a good relationship with all the players, the older, the younger and there are quite a few Spurs boys in there as well,” Kane said.”It helps as we play with each other, train with each other day-in, day-out, so we know each other very well on the pitch, but off the pitch also.”If someone is feeling a bit down, or if they’re not quite right then we are there to know that and help them out.”England travel to Scotland for the Group F World Cup qualifier and Kane expected a tougher encounter than their 3-0 win in the reverse fixture in November.”It is a massive game; everyone knows how big England versus Scotland is with the rivalry that we have,” he said.advertisement”We know it will be a bit tougher doing it away from home but, with the team we have got and the confidence we have got, we know we just have to go out there and not get too caught up in the moment.”last_img read more

first_imgROME  — A hospital band was on his right wrist and a bandage was visible on the left side of his neck.Sinisa Mihajlovic was visibly thinner and his face was drawn, too.The once robust Bologna coach’s determination remains, though, and that was clearly apparent when Mihajlovic surprised his team by showing up for the squad’s Serie A opener Sunday in his first public appearance following a month of chemotherapy after being diagnosed with leukemia.“He had promised us he would be here but when we saw him in the hotel, we couldn’t believe it,” Bologna midfielder Andrea Poli said after the 1-1 draw at Hellas Verona.Bologna coach Sinisa Mihajlovic salutes prior to the Italian Serie A soccer match between Verona and Bologna at the Marcantonio Bentegodi stadium in Verona, Italy, Sunday, Aug. 25. 2019. (Filippo Venezia/ANSA via AP)There was speculation that Mihajlovic would coach the team from a special box in the tribune but he spent nearly the entire game on the touchline, leaving a minute before the end to be shuttled back to the hospital.“He spoke to us via video conference during the week and said he wasn’t 100 percent. He told us a month ago that he wanted to be here for this game, but we didn’t think he really would be,” Bologna winger Riccardo Orsolini said.“It was a big boost. We’re just sorry that we didn’t give him the victory,” Orsolini added. “He’s lost a bit of weight, but the grit, determination and passion were the same as always.”E poi, in mezzo a giornate psicotiche, con il mondo che gira intorno, mi fermo a guardare questo meraviglioso angolo di calcio e speranza… e l’esempio sei sempre TU e la tua splendida famiglia! Grazie #sinisamihajlovic #Mihajlovic #ariannamihajlovic ♥️ pic.twitter.com/SlqjJZyVkY— Simona Ventura (@Simo_Ventura) August 25, 2019Mihajlovic yelled at his players as usual and gestured with his hands in protest to the officials.“Sinisa wasn’t very happy at the end,” Bologna sporting director Riccardo Bigon said. “Actually he was angry (over the result).”The 50-year-old Mihajlovic was a standout player for Sampdoria and Lazio — he still shares the Serie A record for free-kick goals at 28 with Andrea Pirlo — before beginning his coaching career a decade ago in his first stint at Bologna.Mihajlovic was rehired by Bologna in January to replace Filippo Inzaghi and engineered a complete turnaround for a team that was battling off relegation, leading the club to a 10th place finish.When Mihajlovic announced in July that he had an acute form of leukemia, the club said it would still keep him in charge.Up next for Bologna is its home opener against Spal on Friday and it remains to be seen if Mihajlovic will appear at that match.TweetPinShare0 Shareslast_img read more

first_imgRecently, Bihar State Power (Holding) Company Limited (BSPHCL) has released an invitation for online application on its official website — bsphcl.bih.nic.in — for its subsidiary companies.Various subsidiary companies include North Bihar Power Distribution Company Limited (NBPDCL), South Bihar Power Distribution Company Ltd (SBPDCL), Bihar State Power Transmission Company Ltd (BSPTCL).BSPHCL aims to recruit 2,050 posts of Assistant Operator, Switch Board Operator II, Junior Line Man and Technician Grade IV.Eligibility criteria:The candidate must have passed matriculation or its equivalent from a recognised board of education.The candidate must possess ITI Certificate in Electrician Trade from any institution recognised by the National Council for Vocational Training, New Delhi (NCVT)/ State Council for Vocational Training (SCVT).Application process:Candidates who fulfill the eligibility criteria can apply online through the official BSPHCL website- bsphcl.bih.nic.in.Note: Take a print out of the application form for future reference.Selection procedure:Selection will be done through a Computer Based Test (CBT).Application fee: UR, BC, EBC candidates will have to pay the application fee of Rs 1,000SC/ ST of Bihar domicile and Divyang have to pay Rs 250 as application fee.Note: Application fee could be paid only in online mode.Important dates to remember:Last date to apply online: October 8, 2018Last date for application fee payment: October 8, 2018Application modification date: October 9 – October 10, 2018Tentative exam date: Last week of October 2018Read: Indian Railways is hiring! Apply for RRB Group C vacancies in sports quota before October 15Also read: GPSC Recruitment 2018: 412 vacancies, apply before October 1advertisementlast_img read more

first_imgAbout the authorPaul VegasShare the loveHave your say Klopp snappy with Italian, English reporters after Liverpool defeatby Paul Vegasa month agoSend to a friendShare the loveLiverpool boss Jurgen Klopp was snappy with questions from both English and Italian reporters after their Champions League defeat at Napoli.Klopp admits he was unimpressed by claims that Napoli were superior and fresher.He rapped: “Tonight the questions are really a challenge, to be honest. I think the guy from Sky Italia asked me or told me Napoli was much better than us. I didn’t see that game, so I don’t know exactly where he was when the game happened. But now you say we were tired. Who had the cramps? Who was on the ground? Liverpool players or Napoli players? “After the 2-0 they looked fresher than us, after the 1-0 they looked fresher than us – that’s normal. You have a boost. But there was no fresher team on the pitch. There was no physical problem apart from the normal physical problems in a game like this, which is very intense [because] both teams fight hard and all that stuff. It’s not a physical problem tonight. We have to finish the situations off. “How everybody is in life, you need positive moments and you can run forever. We didn’t have really positive moments tonight. They obviously got the second air, so they could go again. That’s normal, but that was not the reason.” last_img read more

first_imgREVEALED: Spurs were keen to keep new Napoli hero Llorenteby Carlos Volcanoa month agoSend to a friendShare the loveTottenham were prepared to hand Fernando Llorente a new deal this season – but delays allowed Napoli to snap him up, it has been revealed.Llorente already has three goals with Napoli and is fast proving a transfer coup.Gazzetta dello Sport says Llorente, having seen his contract expire, was informed by Spurs that a new deal would be tabled before the start of the season.But having learned it would be on reduced terms, the veteran started shopping himself around and was soon convinced after a series of phone calls with Napoli coach Carlo Ancelotti.With the Azzurri offering €5m-a-year and Spurs dithering, Llorente was persuaded to move to Naples.The former Juventus striker has made an instant impact and is already being celebrated across the national press. TagsTransfersAbout the authorCarlos VolcanoShare the loveHave your saylast_img read more

first_img Reuters BarcelonaMarch 14, 2019UPDATED: March 14, 2019 09:41 IST Messi opened the scoring with a “Panenka” penalty in the 17th minute (AP Photo)Lionel Messi lead the way with two goals and two assists as Barcelona reached the quarter-finals of the Champions League in style by thrashing Olympique Lyonnais 5-1 at home on Wednesday and advancing by the same scoreline on aggregate.Barca captain Messi opened the scoring with a “Panenka” penalty chipped straight down the middle in the 17th minute after Luis Suarez was fouled in the area, putting the home side ahead in the tie after a goalless first leg in France.Suarez then rounded Lyon goalkeeper Anthony Lopes to lay on a perfect pass for the unmarked Philippe Coutinho to nudge into an open net and double Barca’s lead, although Lyon hauled themselves back into contention with a second-half strike from Lucas Tousart.Messi soon killed off any hopes of an unlikely comeback from the French side, however, carving his way through the defence to score in the 78th minute before toying with Lyon’s back line twice more and laying off passes for Gerard Pique and then Ousmane Dembele to complete the rout.”We played a great first half, then from a moment’s distraction it was 2-1 and we had five or 10 delicate minutes,” said Barca striker Suarez.”We always knew it would be like this. The important thing is that we got the third goal and then we were far calmer.”Barca coach Ernesto Valverde had warned his side of complacency after Paris St Germain and Real Madrid’s surprise exits, and his words carried more weight after Atletico Madrid were knocked out by Juventus despite a 2-0 first leg win.advertisementHis side were in a more vulnerable position as a score draw would have sent them out, and they began the game as if they meant business, with Messi firing an early shot which Lopes had to beat away for a corner.Lyon’s Lopes had to be taken off injured later in the first half, leaving the field in tears after taking a blow to the face, with Mathieu Gorgelin replacing him and making his Champions League debut.MESSI SETTLES BARCA NERVESBarca looked unsettled for a brief period after Tousart’s goal had put Lyon one goal away from knocking the Catalans out, and the home side defended with an air of panic.But Messi soon eased their nerves, toying with Lyon’s defence before releasing a shot too powerful for Gorgelin to stop.He continued to torment the visitors, gifting defender Pique a sliding tap-in with a beautiful pass and then setting up substitute Dembele.Barca reached the last eight of Europe’s elite competition for the 12th consecutive season and will be Spain’s only representatives in Friday’s quarter-final draw.Lyon goalscorer Tousart had little complaint about the final result and said his side were powerless to deal with Messi.”We have to concede they were better than us. We weren’t up to the challenge and we were up against a great team, and in the end we were well beaten,” he said.”There was no anti-Messi plan, and it’s so difficult to defend against a player of his quality. He has instinctive talent.”Lyon coach Bruno Genesio added: “Tonight Messi was in Champions League mode. He’s a genius and can do things that nobody else can. Sometimes he is just unstoppable.”For sports news, updates, live scores and cricket fixtures, log on to indiatoday.in/sports. Like us on Facebook or follow us on Twitter for Sports news, scores and updates.Get real-time alerts and all the news on your phone with the all-new India Today app. Download from Post your comment Do You Like This Story? Awesome! Now share the story Too bad. Tell us what you didn’t like in the comments Posted byrohan sen Tags :Follow Lionel MessiFollow Barcelona vs LyonFollow FC BarcelonaFollow Olympique LyonnaisFollow UEFA Champions League Champions League: Messi fires Barcelona into quarter-finals after 5-1 win over LyonBarcelona reached the last eight of Europe’s elite competition for the 12th consecutive season and will be Spain’s only representatives in Friday’s quarter-final draw.advertisement Nextlast_img read more

first_img Prime Minister, the Most Hon. Andrew Holness, is reiterating his call for members of the public to provide information on criminal activity to the police. “If you know where the guns are, please do not hesitate to pass on the information to the police. We don’t want any dons in our communities. We don’t celebrate them, and we don’t encourage them,” he said. Story Highlights “As I continue to say, information is vital to the overall success of operations on the ground. Prime Minister, the Most Hon. Andrew Holness, is reiterating his call for members of the public to provide information on criminal activity to the police.“As I continue to say, information is vital to the overall success of operations on the ground.“If you know where the guns are, please do not hesitate to pass on the information to the police. We don’t want any dons in our communities. We don’t celebrate them, and we don’t encourage them,” he said.The Prime Minister was addressing a town hall meeting held at the Closed Harbour (Dump Up) Beach Park in Montego Bay, St. James, on Thursday (November 22).Responding to a question regarding business operations in communities where the  State of  Public Emergency (SOE) has been declared, the Prime Minister said that the security forces have been “very conscious” as it relates to the issue of equity “and also the need to administer the law right across the board”.He noted that while the security personnel are expected to exercise discretion from time to time, this must and should be done without the appearance of a double standard.“I want to make it clear that no instructions have been given to relax the rules in any particular area while enforcing them in others,” he noted.“There is one rule that goes for everybody, and it has already been gazetted. We cannot have a situation where some persons are penalised while others are not,” he added.The Prime Minister declared an SOE in the parish of St. James on January 18.  It was the first of two, with the second one declared in St. Catherine North on March 18.The Constitution provides that a period of public emergency can be declared by a Proclamation if the Governor-General is satisfied that action has been taken or is immediately threatened by any person or body of persons of such a nature and on so extensive a scale as to be likely to endanger public safety.Mr. Holness said that the state of emergency was called to create an environment that is safe and secure for everyone, adding that the Government will not relent in its quest to achieve its stated goal.last_img read more

first_imgzoom The high capacity 3D vessels of Dolphin Geophysical continue to build solid contract back-log in South America, with the award of an additional new 3D seismic contract with a duration in excess of 70 days.Dolphin will be utilising two vessels to cover the increased demand and recent awards in South America. The surveys will be started with Sanco Swift in May and joined by Polar Duke for operations in third and fourth quarter of 2014.“Atle Jacobsen, CEO Dolphin commented: “Dolphin has succeeded expanding globally into new regions. We are pleased to see the increased demand for our new high-capacity 3D seismic vessels and for Dolphin to secure continuous long term backlog in new targeted regions like South America“. Source:, March 24, 2014last_img read more

first_imgThe cast of FOX’s GREASE: LIVE has teamed up with DoSomething.org, the largest organization for young people and social change, for its annual Teens for Jeans campaign.Grease Live Teens For Jeans CampaignTeens for Jeans encourages young people to run a gently-used jeans drive in their schools and communities and donate the jeans to their local homeless shelters.The GREASE: LIVE cast hosted its own Rydell High drive, with cast members Keke Palmer, Carly Rae Jepsen, Jordan Fisher, and more donating their denim to help youth who are experiencing homelessness in the Los Angeles area.Audience members attending the live broadcast were encouraged to bring their jeans to donate to the drive.Over one million young people in the United States experience homelessness every year, and a pair of jeans is one of the items most often requested by young people entering homeless shelters. In the past eight years, DoSomething.org’s Teens for Jeans campaign has provided over 5 million pairs of jeans for youth experiencing homelessness.For more information on how to participate in Teens for Jeans click here.last_img read more

3 November 2009The United Nations telecom agency is set to introduce measures that will help consumers know if the information and communications technology (ICT) equipment they are buying will work with other devices. The new conformity and inter-operability programme by the International Telecommunication Union (ITU) will support much more informed purchasing decisions for end users, be they companies or consumers, the agency stated in a news release. It also has the potential to widen markets, increase competition and decrease costs.A key element of the programme is a global database that buyers can consult, without cost, to check whether a product conforms to ITU standards, or will work with other network elements.According to the ITU, lack of conformity and inter-operability of ICT equipment is a major concern, especially in developing countries.“A dizzying array of similar products can sometimes make purchasing decisions difficult,” noted Malcolm Johnson, Director of the ITU’s Telecommunication Standardization Bureau. “Inter-operability is at the heart of what ITU does, so we have put in place procedures that will greatly assist those faced with often complex buying decisions.” Mr. Johnson added that the programme will significantly reduce the problems that telephone companies, ICT service providers, businesses and consumers face.“I believe this initiative is of great significance in our efforts to bridge the digital divide, but will be equally beneficial to those in the developed world,” he stated.The new programme, which will be voluntary and open to ITU members and non-members alike, will also focus on skills training and the development of regional testing centres for developing countries. As part of the initiative, ITU will organize a series of inter-operability events that will allow two or more vendors to get together to verify that their equipment inter-operates satisfactorily. An interoperability declaration can then be added to the database. The agency will also hold regional workshops and tutorials on conformity assessment and inter-operability. read more

No Jitter Roll: Five for Friday Beth Schultz June 14, 2019 A look at news from Slack, Symphony, Intel, Nureva, and PGi Cisco Brings Cognitive to Contact CenterWhile No Jitter bloggers have already covered and discussed much of Cisco’s EC19 presence, here are some additional details on its intentions for bringing cognitive collaboration to its contact center offerings. The announcement encompasses three areas. By combining the CXone intelligent routing for digital channels capabilities with customer attributes from Salesforce records, contact centers will be better able to match up agents and customers. Better matches should lead to faster resolution and fewer transfers between agents, as well as the option to provide higher levels of service to premium customers, NICE inContact said. Log in or register to post comments One Way or Another, Sprint Needs Out of Purgatory Michael Finneran June 19, 2019 For enterprise customers, the benefits of a T-Mobile/Sprint combination are clear, but the politics remain incomprehensible. EC19_ContactCenterZone_774.png “As customer service, proactive customer engagement, and back-office needs converge, Edify has created a new way for organizations to ensure customers get what they need across all channels in the sales and service cycle — powered by a single workflow,” said Blair Pleasant, co-founder of BCStrategies and founder of COMMfusion, in a prepared statement. Edify’s platform is currently available in a limited private release, and users can request access on the company’s website. It’s due for general availability this quarter; pricing models vary based on enterprise need. Sharpen Intros AXSCloud contact center provider Sharpen Technologies has made its Agent Experience Score (AXS) generally available. With AXS, Sharpen said it hopes to redefine the way companies measure contact center success by incorporating a new “empowerment metric” into traditional key performance indicators. AXS uses a proprietary algorithm to quantify and then aggregate agent empowerment, efficiency, and effectiveness, giving managers a more holistic view into performance, Sharpen said. The company has also enhanced agent experience by incorporating bots that drive in-line coaching for agents and managers. “The problem is this: 89 percent of companies rank employee engagement as an important priority, but only one quarter of them consider their agents to be extremely engaged,” said COMMfusion’s Pleasant, in a prepared statement. “Sharpen’s AXS seeks to connect this divide by intelligently aggregating all dimensions of the agent experience to give managers the insight they need to more deeply engage agents so they can deliver better customer experiences.” Looking back on the week of Enterprise Connect 2019 can make your head spin. And if the countless attendee emails I’ve received are any indication, the general consensus seems to be that we all wish we could have been in two, three, or maybe five places at once. Contact Center & Customer EngagementThe contact center space is hot, so much so that we elevated the subject matter to the EC19 mainstage. From startup launches to upgrades across the spectrum of incumbent providers, the news was plentiful. More Contact Center/CX news:XMedius Empowers Teams with Enterprise-Grade Call Center SolutionClick below to continue to next page: AI/Analytics/Speech Technologies, UC & Team Collaboration, and more Calabrio Releases Latest CX SuiteCalabrio, which bills itself as CX intelligence company, introduced the latest version of its Calabrio ONE suite. Calabrio ONE version 11 focuses on workforce optimization, providing users and contact center managers with access to data-driven insights – “regardless of their experience with analytics,” said Matt Matsui, chief product officer at Calabrio, in a prepared statement. Second, Cisco is introducing Cisco Answers, a cloud-based intelligent agent powered by Google Contact Center AI. The virtual agent listens to interactions and assists agents with contextual information so they can be more knowledgeable and reduce customer wait time. Additionally, Calabrio said it has improved and expanded its suite-wide monitoring, notification, and configuration capabilities to ease administration efforts and increase scalability. With updated auditing and alerting functionality, admins can better ensure that Calabrio ONE integrations with CPaaS partner solutions remain stable and continue to perform. Finally, new scheduling tools enable managers to manage the workforce more dynamically. Contact Center Core — adds voice, self-service IVR, integrated softphone, smart routing for Salesforce digital channels, and advanced call and screen recordingContact Center Advanced — adds workforce management, analytics-powered quality management, gamification, advanced performance reporting, and executive dashboardsContact Center Complete — adds speech and text analytics for customer interactions, and customer feedback survey and analytics capabilities for continuous improvement CXone Packages for Salesforce come in three versions: Avaya Taps RingCentral in UCaaS Partnership Beth Schultz October 03, 2019 Deal includes RingCentral’s $500 million investment in Avaya. Third, Cisco is enhancing its Customer Journey Platform with Customer Virtual Assistant, an integrated bot self-service capability for handling customer requests that don’t quite require a live agent. Introducing EdifyStartup Edify Labs chose EC19 for its reveal of Edify, a cloud-based, customer experience (CX)-focused business communications solution that combines the core functionality of CPaaS, CCaaS, and UCaaS/PBX platforms with customer success tools. In a pre-briefing with co-founder Cameron Weeks, I learned that Edify is very much focused on bringing proactive customer engagement to all the corners of an enterprise’s communications by combining the core functionality of communications platform, contact center, and UC as-a-service solutions. With Edify, enterprises can take a holistic approach to its communications, as the platform combines internal collaboration, contact center, and UC functionality with customer success tools and machine learning enhancements. See All in Industry News » First, it’s making its cloud analytics reporting service, called Customer Journey Analyzer, available for on-premises contact center offerings including the Unified Contact Center Enterprise, Packaged Contact Center Enterprise, and Unified Contact Center Express. This version of Analyzer is the first of many cloud-based services Cisco is making available to on-premises contact center customers, Vasili Triant, VP & GM of Cisco’s Customer Care business unit, wrote in a Cisco Blogs post. The company is doing so to help customers begin their journey to the cloud in practical, small steps, while still protecting valuable on-premises investments, Triant said. Tags:News & ViewsSD-WANreal-time communicationsenterprise communicationsEC19Industry NewsAI & AutomationAPIs & Embedded CommunicationsCloud CommunicationsContact Center & Customer ExperienceCPaaSEndpointsEnterprise NetworkingMonitoring, Management and SecurityTeam Collaboration Tools & WorkspacesTechnology TrendsUnified Communications & CollaborationVideo Collaboration & A/V1234nextlast Articles You Might Like EC19_Breezeway_774.png Dish Networks Gets a Bone in Sprint, T-Mobile Merger OK Michael Finneran July 30, 2019 A fantasy solution for a fanciful concern clears the way for Sprint, T-Mobile combo — please let it go through, for safety’s sake! Avaya & RingCentral: Does This Alliance Make Sense? Zeus Kerravala October 04, 2019 While the benefits for RingCentral are clear, that’s not so easily said about Avaya. While we’ve covered many of the highlights and vendor announcements coming out of the event here on No Jitter, with an event of this scale — nearly 220 exhibitors — plenty of other news may have flown under your radar. To help get you up to speed, here’s a roundup of news we haven’t already covered, broken out into categories as best as possible for an industry in which divisional lines are increasingly blurring. With this release, Calabrio has embedded artificial intelligence (AI)-driven analytics throughout the suite so that users can analyze, visualize, and take action without interrupting their workflows. NICE inContact Releases Salesforce IntegrationsCloud contact center solution provider NICE inContact announced CXone packages integrated with Salesforce Service Cloud. These new CXone Packages for Salesforce provide carrier-grade voice, intelligent routing for Salesforce digital channels, embedded workforce optimization, and speech/text analytics, the company said. The Edify platform is fully customizable and designed to scale, Weeks told me. Other features include channel-agnostic cross-department collaboration; support for real-time streaming data for voice, video, chat, and screen sharing; real-time communications APIs; contact center functionality that includes ACD, omnichannel, coaching, and training; a proprietary UC/CC application, API platform, and telecom network; and support for certifications including PCI, HIPAA, ISO: 270001, SOC 2, and GDPR. read more

After another 100-yard rushing performance, sophomore running back Carlos Hyde has proven that he should be the undisputed No. 2 running back for the Ohio State offense. I’m not someone who enjoys controversy or likes to stir it up, but in my mind, there should be no controversy. The numbers speak for themselves. With just eight more carries than junior running back Jordan Hall, Hyde has compiled 183 more yards with a team-high of 513. Hyde also has four more touchdowns than junior running back Jordan Hall. How can the coaches argue with that production? One common argument for Hall is his “big play ability.” Hall’s biggest play against Wisconsin, the last game in which he played, was a fumbled punt return that gave Wisconsin momentum and a chance to get back in the game. Maybe that is a little cynical, as he did score a touchdown in the third quarter and his final kickoff return gave the Buckeyes great field position to retake the lead for the eventual victory. However, Hall’s touchdown was from two yards out. With three inches of height and 43 more pounds packed on his frame than Hall, I would be willing to bet that Hyde could have punched it in just as easily. Also worth noting is that Hall’s longest rush of the year is 20 yards, compared to Hyde’s long of 63 yards. Is Hall really a bigger play threat than Hyde? Hyde voiced his displeasure with his spotty playing time after the Buckeyes’ victory against Illinois on Oct. 15 on Twitter saying, “Guess I’m not good enough. Take myself elsewhere.” He later (wisely) deleted the tweet and said he wasn’t going anywhere. The damage had been done, though, and his displeasure is evident. But can you blame him? Hyde is only a sophomore and would be in the Buckeye backfield for another two years. Hall, a junior, only has one more year at OSU. If Hyde were to become disgruntled and transfer elsewhere, the Buckeyes would be missing out on at least one, if not two years, of solid backfield play from the runner. Senior running back Daniel ‘Boom’ Herron voiced similar confidence in Hyde following the victory against Indiana. “(Hyde’s) got a great future ahead of him. It was really nice to see him do a great job,” Herron said. “It was great to see him take advantage of the opportunities given to him today.” Keywords: “great future” and “opportunities given to him today.” Coach Luke Fickell and the coaching staff would be wise to keep Hyde as involved in the game plan as possible this week and throughout the season to prepare for the future, as well as get the greater production. With Hall coming off of an ankle injury, Fickell said at his Tuesday press conference that “hopefully (Hall) will be able to go” but “he’ll be a little bit hesitant.” He also said that Hall will retake his position as punt and kickoff returner while the coaches find a way to move the ball around and give all the running backs opportunities to touch the football. I guarantee that given an opportunity to touch the football, Hyde will not be hesitant to take it to the Purdue defense. Put him in, coach. read more

first_imgA body recovered from the collapsed boiler house at Didcot power station has been identified as that of Christopher Huxtable from Swansea.Mr Huxtable, 34, had been missing since the collapse in February, and his body was discovered on Wednesday. Thames Valley Police said his family has been informed and are being supported by specially trained officers.A joint police and Health and Safety Executive (HSE) investigation is under way to establish the circumstances of his death, and the search operation has resumed, the force said.Demolition workers Ken Cresswell, 57, and John Shaw, 61, both from Rotherham, South Yorkshire, have been missing since the building in Oxfordshire partially collapsed. The building was previously too unstable to be approached Credit: PA The body of Michael Collings, 53, who was also killed by the disaster, has been recovered from the wreckage.The building was previously too unstable to be approached and a 50-metre exclusion zone was set up around the site.center_img The building was previously too unstable to be approached  Want the best of The Telegraph direct to your email and WhatsApp? Sign up to our free twice-daily  Front Page newsletter and new  audio briefings.last_img read more

first_img http://jrnl.ie/3064390 By Cliodhna Russell Appeal for 27-year-old man missing from Dublin Marcel Tiba has been missing from Swords since Wednesday evening. Nov 4th 2016, 8:44 PM Short URL GARDAÍ ARE SEEKING the public’s assistance in tracing the whereabouts of 27-year-old Marcel Tiba.He has been missing from Swords since around 6.30pm on Wednesday, 2 November.Marcel is a Romanian National and is about 5’ 7’’ tall, of slim build and with short dark brown hair and brown eyes.He also has an ’M’ tattoo on the left side of his neck.When last seen he was wearing a dark jacket, red jumper, blue jeans, dark coloured shoes and carrying a dark backpack type bag.Anyone who has seen Marcel or who can assist in locating him is asked to contact Swords Garda Station on 01 6664700, the garda confidential telephone line on 1800 666 111 or any garda station.Read: Gardaí renew appeal for man missing since last year> Tweet thisShare on FacebookEmail this article 2 Comments Friday 4 Nov 2016, 8:44 PM 18,615 Views Share100 Tweet Email last_img read more

first_imgProperty tax increases in the midst of the Great Recession make for a hot topic. Local municipalities are deciding whether to increase levy amounts by 1 percent, which they can do without a public vote.Here’s the scorecard so far: Vancouver and Ridgefield will increase their levies and Woodland, Battle Ground and La Center are all expected to increase their levies when they adopt their budgets this week.As for Camas and Washougal, those cities don’t have the option of increasing their levy amounts, as they are at the statutory limit. If Clark County commissioners, after four public hearings on the 2011-12 budget, decide this week they need to raise the county’s property tax levy 1 percent, take heart and seek perspective. A breakdown of what taxes buyPress Talk: Examination of our taxing storyProperty taxes in Clark County fall in the middle among 792 U.S. counties ranked by the Tax Foundation, a nonpartisan research group in Washington, D.C.In a 2009 study that ranked counties in terms of percentage of home value that property owners pay in taxes, Clark County ranked 373rd.Homeowners here pay, on average, 1 percent of their assessed property value in property taxes.Multnomah County, Ore., ranked 384th, with homeowners paying, on average, .97 percent of their assessed value.Monroe County, N.Y. (Rochester is the county seat), was ranked No. 1; Tangipahoa Parish, La., ranked last.To put it in simple terms, my husband and I paid $2,341 in property taxes this year on our $194,100 home in west Hazel Dell.In Tangipahoa Parish, where homeowners pay, on average, 0.13 percent of the value of their property in taxes, we would have paid $252. In Monroe County, where homeowners pay, on average, 2.89 percent, we would have paid $5,606.New York also has a state personal income tax. Plus a sales tax, which Monroe County residents can’t easily escape with a short drive to another state.Old laws, new painsFeeling any better about what we pay in property taxes?Here’s more perspective: Before voters in Washington approved two property tax-limiting measures, levy amounts in Clark County grew, on average, by 6 percent each year between 1973 and 1997.last_img read more

first_img For us, that’s a challenge. If The New York Times Magazine is putting Nicki Minaj on its cover or T Magazine is putting Rihanna on its cover during the same cycle as us, we want to make sure that the way we’re covering that story is innovative, unique and high quality. For us, having Rihanna on our cover at the same time as Vanity Fair and T Magazine, I feel like our story really held up. That’s what this year has been about for us, challenging ourselves not to just be a good music magazine or a good looking magazine, but to be one of the best culture magazines out there.  Folio: There was a time when a huge, global pop star like Rihanna might have only wanted to appear on the cover of Vanity Fair, for example, and it seems that’s no longer the case. Is that reflective of a changing landscape in magazine media? Folio: Going back to the digital growth—where are you seeing all this new traffic coming in from? Folio: For starters, to what do you attribute all of this growth in digital? Is there anything you’ve been doing differently? Some of our biggest stories in the past year have absolutely been magazine stories. We had an amazing run with Fader 100 where we had two incredible cover stories, but also just a ton of excellent content that we created for the magazine that’s all done really well online. We had an exciting cover story with Zayn Malik, which for The Fader was kind of a departure, but also super in line with the history of the best stuff The Fader does, which is to talk to an artist early on in a project and take time to learn where their head is at. That Zayn story was a classic Fader story, and we were happy to bring the Fader approach to a new audience with that one. For music and culture magazine The Fader, the end of 2015 saw the release of the brand’s landmark 100th issue, the digitization of its complete archive through a partnership with BitTorrent, and unprecedented digital growth. Combined traffic across desktop and mobile jumped 33 percent year-over-year, and October 2015, the month the 100th issue was released, was the highest-traffic month in the magazine’s sixteen-year history. Our goal has been to move away from that MP3 blog model. We saw so much potential in The Fader’s brand and the way that The Fader has always looked at music, which is using music as a prism to learn more about the entire world and youth culture and technology. It’s been a process both of staffing up and working with everyone here to improve day-to-day writing and editing skills. We’re still a small staff and we will lean on each other to create most of the content. To some extent, we’ve just been in blogging boot camp all together, and trying to do magazine-quality stuff every day. Folio: caught up with Naomi Zeichner, editor-in-chief, to get a glimpse of what’s behind The Fader’s growth and what’s next for the brand. Folio: Looking back at that Fader 100 issue, was featuring well-established stars like Drake or Rihanna a departure for the brand? Naomi Zeichner: We’ve been doing everything differently over the past year or so. I don’t mean to say we’ve switched our entire approach or model, but The Fader at its inception and for many years on the internet was a great MP3 blog; that was the bread and butter of our business, and then we had this separate magazine that we were doing, and those stories would also always go online, but there were only so many of them. Zeichner: The Fader has always been all about balance. I don’t think The Fader has ever shied away from pop music. Drake and Rihanna are both established artists, but also artists who constantly have their hands in what’s next in culture and are supporting or feeding off of young artists, so they’re very much in our world. It was about looking back, but we also think those artists are really vital and interesting right now. It was the same for Zayn; Zayn was a pop star who was actively trying to wheel himself back into a smaller, more meaningful world. We thought that was an interesting story and it says a lot about the status of the boundaries between indie and pop. Zeichner: Yes, we have each issue up for free download as part of our bundle now, and then you’ll be able to purchase the entire archive. I went to an art show recently where these kids had created a whole wall out of Fader photography that they got from the archive bundle when it was free, and that was a really cool moment for me. Some of our early magazines still exist in this office only on compact discs as quark files, so knowing that the archive was digitized and made available is really amazing. Zeichner: This year, we have a fuller stable of editors than ever. A joke that I make with my deputy is that we taught each other “folk journalism.” We aren’t people who went to journalism school, but all of a sudden we have this infusion of people who have worked at amazing places and are some of the best editors in the business. Their specialties aren’t only in music. They’re people who love music and love culture, but also are really ambitious writers about politics, sports, technology, identity—things like that. I’m looking forward to those editors both improving the overall quality of our magazine stories and also making sure that we have more non-music, high-quality stories that we’re breaking in our magazine, as well as just bringing in more freelancers and more people into the Fader network. Folio: Your BitTorrent partnership resulted in over one million downloads for the Fader 100 issue. Can we expect more promotions like that in the future? Zeichner: Not exactly, but we are thinking about how to use social platforms for native content. These days, when an artist visits the office, what we’re doing with them for our Snapchat story is one of the first things we think about. A few years ago when we did our redesign for our site, we built it mobile-first, and we’re going to introduce a couple of tweaks to the mobile design in a couple weeks, making sure that all of our articles—whether it’s a long-form magazine article or something that’s more newsy or more listy—is really pleasant to read on your phone, and that you’re able to easily navigate around the day’s content on your phone. That sort of user experience is really important to us, but we aren’t necessarily tailoring content towards social. Folio: What are some ways in which that affects your editorial strategy? Are you tailoring content for different social platforms? Zeichner: Just like other publishers, we’re seeing a ton of traffic directly from Facebok. For us, I would say Twitter is a larger audience than for some other publications, I think because music readers still hang out on Twitter, which is awesome. We’ve seen a huge increase in mobile traffic. We also see a lot of direct traffic, which is coming from people texting each other links, or when people put links in their Instagram bios, which for us is an exciting metric. Folio: So what’s next? How will you top those numbers in 2016? Zeichner: Absolutely. I think a print magazine cover at this point is such a feather in the hat. There are so few print magazine covers, and we’re just really proud that people still feel that a Fader cover, as a symbol, is a currency that they want to be a part of, and that it still means something. These distinctions between a high-brow thing and a low-brow thing, or a popular thing and an underground thing, might go away. Lots of publications are now operating with that understanding. Last year we saw huge traffic growth when we were able to meaningfully weigh in on a cultural moment. When Meek Mill and Drake were fighting, we had a million posts that were different from posts that you’d see elsewhere on the internet, and that’s where we really saw growth. Looking at things like the election, and even the Grammy’s coming up, we want to make sure that we have the best coverage and all different types of coverage. Now we have coverage coming from our UK office, and we also have someoene in Canada starting, so we’re looking forward to broadening the types of stories we tell. More on this topic The Fader Releases Full Archive on BitTorrent A Look at The FADER’s Expansion Plans Folio: Week in Review – January 30, 2016 How Runner’s World is Connecting with Audiences Like Never Before Inside Harvard Business Review’s Plans to Boost High-Frequency Traffic Selling Positivity: A Look Inside Condé Nast AuroraJust In Shanker Out, Litterick In as CEO of EnsembleIQ Four More Execs Depart SourceMedia in Latest Restructuring BabyCenter Sold to Ziff Davis Parent J2 Media | News & Notes The Atlantic Names New Global Marketing Head | People on the Move Meredith Corp. Makes Digital-Side Promotions | People on the Move This Just In: Magazines Are Not TV NetworksPowered bylast_img read more

first_imgPlayStation VR may get upgrades, but not necessarily when PS5 debuts. Sarah Tew/CNET VR headsets have been arriving in force in 2019, with new hardware from Oculus, Valve, and Vive. But Sony’s PlayStation VR, which debuted back in 2016, hasn’t made its next evolutionary leap yet. That time is coming, but it likely won’t be alongside the debut of the PlayStation 5.At Toronto’s Collison conference, Sony’s Global Head of R&D for PlayStation, Dominic Mallinson, sat down with CNET to discuss what’s on the horizon for PSVR, and what we might see next. None of these are guarantees, but they could be key features of PSVR’s next leap. Something wireless, and lighterThe PSVR has been a success story relative to other VR hardware, selling over 4.2 million headsets so far, but the PlayStation 4’s install base of 96.8 million dwarfs that. Mallinson admits PSVR “does need to evolve. It’s not quite there yet as a mass market proposition.” A key step could be making it easier and less cord-tangly. “We do want it to be lighter weight, and easier to put on, less cables, less mess.”But a wireless option could take the form of an add-on, instead of the default. “Wireless suffers from the issue of being expensive,” Mallinson says. “If you don’t care about cables, then it’s a lot cheaper than to have a wireless system. But at the same time, having wireless just makes you so much more free.”Recent patent filing reports show designs indicating a wireless headset. The current PlayStation VR is relatively bulky, and its tether and break-out box means gameplay needs to happen in close range of the PS4. Eye tracking is in playNo mainstream VR headsets use eye tracking yet, but eye tracking (or gaze tracking) is something that PlayStation’s actively considering, and Mallinson considers crucial. “That’s the one that excites me the most… I think there will come a point in time in the not too distant future when you cannot launch a VR headset without eye tracking.” It could have practical benefits, too: eye tracking can help reduce graphics load to make games perform better via a technique called foveated rendering, which could help a game console perform more like a high-end PC. “It’s a win-win in that respect,” says Mallinson. “For me it’s a pretty obvious technology.”45-sony-playstation-vr-2016.jpgPlayStation VR’s Move controllers date back to the PS3. Sarah Tew/CNET New controllersPart of the current PSVR design was always about getting to the lowest price possible, which meant using existing PlayStation Move controllers and PS4 cameras instead of VR-specific controllers (while PlayStation VR games can also use the standard DualShock 4, he says Move has won out slightly with developers). “We knew if we went back into the R&D labs and we did something brand-new, we could have created something better than PlayStation Move, but it would have cost more,” Mallinson says, but hints that a better solution is coming. “We do recognize that does need to be evolved, and in the future we will obviously replace it.”Could mixed reality be onboard?Sony’s not exploring making a HoloLens for gaming (as far as we know), but there’s a possibility that pass-through mixed reality using VR headset cameras could be a part of the picture. “In the future, it’s interesting to us,” Mallinson says. He sees incorporating real-world things into the VR headset, like the way Oculus Quest can draw magic boundaries while seeing the room with pass-through cameras, is better than trying to drop holograms into actual reality like Magic Leap. “If you are more interested in mixed reality for gaming applications, then I actually think video see through is more compelling and a lot less complicated.” Sony’s had experience with AR games before, going back to PlayStation 3 games like Wonderbook, or EyePet.Don’t expect a new PSVR to launch alongside PS5Mallinson seems satisfied with how PlayStation VR rolled out several years after the PlayStation 4 was on the market. The current PSVR will be PS5-compatible, which means a new headset isn’t necessary right away. And that could mean Sony waits to debut a new headset for a while. “There’s no reason for us to coincide it with a new console. From the point of view of the consumer, to be bombarded with many many things — oh, you have to buy this, you have to buy that — is a message that we don’t want to send. In some ways, it’s good to have a little breathing space between those things.”Don’t expect a mobile VR standalone system, either Mallinson admires Oculus Quest, Facebook’s new standalone console-free VR system, but doesn’t see Sony taking a similar path yet. “I do applaud them for doing something that is mobile, but it’s something you would more likely do in a private living room space. I don’t think you’d go out on the road and do this stuff. But I think having no wires, making it light and unencumbered, it is great. So I think going mobile for both reasons is important.”New VR headset or not, VR is gaining tractionWhile developer interest is high, says Mallinson, the audience is smaller and Sony is still looking to grow the audience. “The fact of life is, you get a little less in terms of commercial movement from the VR titles.”But he sees VR as finally becoming a platform that can work. Sony’s recent lineup of VR games has been impressive and some of the PlayStation’s best games of 2018 (Moss, Tetris Effect, Astro Bot: Rescue Mission) were VR titles. “We’re just reaching that level now where, as a developer you can say, ‘OK, I can make money. It’s not easy, but I can now make money.'” Virtual Reality Sony Gaming Wearable Tech 1 Share your voice Comment Tagslast_img read more